Healthcare professionals who have been directly or indirectly involved in an unexpected adverse event, an unintentional error, or patient harm often become so-called second victims. Such experiences can have a profound negative impact, leading to feelings of guilt, anxiety, insomnia, loss of confidence, or doubts about their own judgment. As it turns out, the best support comes from colleagues—peer supporters—who understand the pressures and challenges of the healthcare environment and have often experienced similar situations themselves or have been close to them.

This is where the “Rescue” project comes in. Its goal is to standardize peer supporter training while also establishing an accreditation system. This will enable hospitals to obtain a certificate confirming that they have implemented a high-quality support system for healthcare professionals in such situations.

We are proud to be part of this important initiative and to contribute to a better working environment for healthcare professionals!